"��ï¿?" ¼±Åà °á°ú (25°³)
1. ...¿¡ ´ëÇØ ´ë´ÜÈ÷ Á˼ÛÇÕ´Ï´Ù.
  We are extremely sorry for .... (º¸Åë -ingÇüÅ »ç¿ë; for Á¦°ÅÇÏ°í thatÀ¸·Î °¡´É)
2. ...¿¡ ´ëÇØ »ç°ú µå¸³´Ï´Ù.
  We apologize for .... (º¸Åë -ingÇüÅ »ç¿ë; for Á¦°ÅÇÏ°í thatÀ¸·Î °¡´É)
3. ...¿¡ ´ëÇØ »ç°úÇؾ߸¸ ÇÏ°Ú½À´Ï´Ù.
  We must apologize for .... (º¸Åë -ingÇüÅ »ç¿ë; for Á¦°ÅÇÏ°í thatÀ¸·Î °¡´É)
4. 3¿ù 11ÀÏÀÇ ÁÖ¹®¿¡ ´ëÇÑ ¹è´ÞÀÌ ÁöüµÇ¾î¼­ Á˼ÛÇÕ´Ï´Ù.
  We are sorry that you have experienced delays in the delivery of your March 11 order.
5. ±Í»ç¿¡°Ô ºÒ¸¸ÀÇ ¿©Áö¸¦ µå¸° °Í¿¡ ´ëÇØ ±íÀÌ »ç°ú µå¸³´Ï´Ù.
  We very much regret having given you cause for complaint.
6. ±Í»çÀÇ 19XX³â 6¿ù 10ÀÏÀÚ ÆíÁö¿¡¼­ ÁöÀûµÈ À¯°¨½º·¯¿î ½Ç¼ö¿¡ ´ëÇØ »ç°ú¸¦ ÇÏ°í ½Í½À´Ï´Ù.
  We wish to apologize for the unfortunate mistake pointed out in your letter of June 10, 19XX.
7. ±Í ¿äû¿¡ ´ä½ÅÀÌ ´Ê¾î »ç°ú µå¸³´Ï´Ù. ¸¸¾à ±×¹Û¿¡ ´õ ÇÊ¿äÇÑ Áú¹®ÀÌ ÀÖ´Ù¸é Edward Jones¾¾³ª º»Àο¡°Ô ¾ðÁ¦¶óµµ ¿¬¶ôÇϽʽÿÀ.
  I apologize for the delay in replying to your request but should you have any further queries please do not hesitate to contact either Edward Jones or myself.
8. ±×·¯ÇÑ ½Ç¼ö°¡ ´Ù½Ã´Â ÀϾÁö ¾Êµµ·Ï Áï°¢ÀûÀÎ Á¶Ä¡¸¦ ÃëÇÏ°í ÀÖ½À´Ï´Ù.
  Steps are being taken immediately to ensure that such mistakes do not occur in future.
9. ´Ù½Ã ÇÑ ¹ø »ç°ú¸¦ µå¸³´Ï´Ù.
  With apologies once again.
10. ´Ù½Ã ÇÑ ¹ø ÀúÈñ »ç°ú¸¦ ¹Þ¾ÆÁֽñ⠹ٶø´Ï´Ù.
  Please accept our apologize once again.
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