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"������" ¼±Åà °á°ú (10°³) |
1. |
3¿ù 11ÀÏÀÇ ÁÖ¹®¿¡ ´ëÇÑ ¹è´ÞÀÌ ÁöüµÇ¾î¼ Á˼ÛÇÕ´Ï´Ù. |
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We are sorry that you have experienced delays in the delivery of your March 11 order. |
2. |
°¡Àå À¯°¨½º·¯¿î ½Ç¼ö¸¦ Á¤Á¤ÇÒ ±âȸ¸¦ ÁֽŠ±Í»çÀÇ 19XX³â 2¿ù 1ÀÏÀÚ ÆíÁö¿¡ ´ëÇØ °¨»ç µå¸³´Ï´Ù. |
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Thank you for your letter of February 1, 19XX which has given us the opportunity to rectify a most unfortunate mistake. |
3. |
±Í»çÀÇ 19XX³â 3¿ù 9ÀÏÀÚ ÁÖ¹®À¸·Î ¹ß¼ÛµÈ ¹°Ç°¿¡ ´ëÇØ ¸¸Á·ÇÏÁö ¾ÊÀ¸½Å´Ù´Ï À¯°¨ÀÔ´Ï´Ù. |
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We note with regret that you are not satisfied with the goods supplied to your order of March 9, 19XX. |
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±Í»çÀÇ 19XX³â 6¿ù 10ÀÏÀÚ ÆíÁö¿¡¼ ÁöÀûµÈ À¯°¨½º·¯¿î ½Ç¼ö¿¡ ´ëÇØ »ç°ú¸¦ ÇÏ°í ½Í½À´Ï´Ù. |
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We wish to apologize for the unfortunate mistake pointed out in your letter of June 10, 19XX. |
5. |
±Í»çÀÇ ÁÖ¹® 960¹ø ¹°Ç°ÀÌ 2¿ù 29ÀϱîÁö µµÂøÇÏÁö ¾Ê¾Ò´Ù´Â °ÍÀ» 3¿ù 11ÀÏÀÚ ±Í ¼ÇÑÀ» ÅëÇØ ¾Ë°í¼ À¯°¨À¸·Î »ý°¢ÇÏ°í ÀÖ½À´Ï´Ù. |
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We are concerned to learn from your letter of March 11 that the goods sent under your order number 960 did not reach you until February 29. |
6. |
´ç»ç°¡ ¸¶·ÃÇÑ Á¶Á¤¾È(arrangements)¿¡ ´ëÇØ ±Í»ç°¡ ¸¸Á·ÇϽñ⸦ ¹Ù¶ó¸ç ÀúÈñ°¡ ³¢Ä£ ºÒÆí¿¡ ´ëÇØ »ç°ú¸¦ µå¸³´Ï´Ù. |
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We hope you will be satisfied with the arrangements we have made, and apologize for the inconvenience caused. |
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´ç»ç´Â ¼Ó´ÞÀ» À§ÇØ ÇÒ ¼ö ÀÖ´Â ¸ðµç °ÍÀ» ÇÏ°í ÀÖ´Ù´Â °ÍÀ» È®½ÇÈ÷ ¸»¾¸ µå¸®¸ç, ÀÌ Áö¿¬À¸·Î ±Í»ç¿¡ ³¢Ä£ ºÒÆí¿¡ ´ëÇØ »ç°ú µå¸³´Ï´Ù. |
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We assure you that we are doing all we can to speed delivery and offer our apologies for the inconvenience this delay is causing you. |
8. |
´ç»ç´Â ÀÌ ¹®Á¦·Î ¾ß±âµÈ ºÒÆí¿¡ ´ëÇØ À¯°¨½º·´½À´Ï´Ù. |
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We regret the inconvenience which has been caused in this matter. |
9. |
´ç»ç´Â ÀÌ À߸øµÈ ½Ç¼ö¿¡ ´ëÇØ ´Ù½Ã Çѹø »ç°ú µå¸®¸ç, À¯»çÇÑ »ç°ÇÀÌ ´Ù½Ã´Â ÀϾÁö ¾ÊÀ» °ÍÀ» È®½ÅÇÏ´Â ¹ÙÀÔ´Ï´Ù. |
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We apologize once again for the unfortunate mistake and can assure you that a similar incident will not occur again. |
10. |
ÀÌ Á¶Á¤¾È(arrangements)ÀÌ ¸¸Á·½º·¯¿ï °ÍÀ̶ó°í ¹ÏÀ¸¸ç ±Í»çÀÇ Ãß°¡ ÁÖ¹®À» °í´ëÇÕ´Ï´Ù. |
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We trust these arrangements will be satisfactory and look forward to receiving your future orders. |
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